Frequently Asked Questions

Are these original?

Yes they are original products of Khandaak Fragrance. We sell impressions of designer fragrances.

Are you selling the real products?

Our creations are inspired by the finest designer fragrances, using premium-quality ingredients to develop unique aromas you will cherish.

What is your return policy?

We are happy to offer returns and exchanges within 15 days of purchase. If more than 15 days have passed, we regret that we cannot provide a refund or exchange. To be eligible, the item must be in its original condition, and free of any damage.

How long does it last?

The lasting power of a perfume differs for each scent. It depends on factors like where it’s applied, the season, and the amount used.

Why should I buy from online store?

Both online and in-store shopping come with their own benefits. When shopping online, you can easily research perfumes, learn about their scent profiles and notes, and make an informed decision. Additionally, our hassle-free return and exchange policy ensures that you can return or exchange a product if it doesn’t meet your expectations all without leaving the comfort of your home.

What is the oil concentration in your bottles?

It depends and varies perfume to perfume. However, the average concentration is more than 20%

Can Khandaak Fragrance perfume cause allergy or rashes?

We have not received any such complaints from our customers so far. However, we recommend performing a patch test before using the fragrance.

When will my parcel reach me?

We're just as excited to get your parcel to you as you are to receive it!

Here’s when you can expect to receive your order:

- 2-3 business days within Karachi
- 6-7 business days in other cities
- Please note that during sale periods, we experience higher volumes, so your parcel may take a little longer to reach you than usual.

Do we provide the option for cash on delivery?

Yes, we offer cash on delivery. However, for orders over 5,000 rupees, we require an advance payment of 50% of the total order amount. This helps ensure a smooth delivery process and a successful transaction for both parties.